You’re trying to connect to the office from home on a Monday morning. Each time, the connection fails. How can you get assistance? Does Joe in accounting seem to know a lot about computers or the IT department? You may have an IT department or an unofficial one, but when you need assistance you typically have a “go-to” person. The support staff. A technical support representative needs more than an accountant does in today’s environment. In order to alleviate the added support requirements for a remote workforce, business may need to hire additional IT resources. Security and network performance ...Read more
